Challenge
Manage UX for 20+ Agile Enterprise Products
20+ Products in Roadmap
$15M+ Codevelopment Contracts
5-10 Years of Roadmap in Flux
$1B+ Acquisition Spends
500+ Team members
3000% Team Growth in First Six Months
800% Team Growth in First 18 Months
$14M First Year Operating Budget
$28M Second Year Operating Budget
The Product Suite
Each of these products represents a dedicated pod comprised of UX, product, and engineering team members.
Platform Products
Infor Retail Design System
Navigation & Search
Workflow
Supplier Network
Merchandising Products
Product Information Management (PIM)
Hierarchy Management
Pricing & Promotions Management
Order Management
Cost/Deal Management*
Commerce & In-Store Products
eCommerce & Omnichannel*
Point of Sale (POS)*
Inventory Management
Perpetual Inventory*
Planning Products
Financial Planning*
Size & Pack Optimization*
Price & Promotional Optimization
Category Management
Demand Forecasting
Markdown Optimization*
Assortment Planning
Inventory Optimization
Item Planning
Supply Chain Optimization*
Space Planning*
*Out of scope for Years 1-3.
How many ways can you visualize a complicated product suite?
While my team was happy to help in most design challenges, this was one we avoided.
The Infor Retail team was founded six months before I joined, starting with a development leadership team of two.
Six months later when I joined the team Retail had already expanded to 60+ people, mostly developers.
We had release timelines set with partners without clearly defined scope, and we were constantly being asked how we could deliver “more, faster.”
“This release plan looks great! But how can we deliver more, faster?”
— Executive at major retail partner
