My Roles:
2015-2017
UX Director
Infor Retail product suite (19+ products)
Leadership Board Member
Hook & Loop (Infor’s design dept)
Key Responsibilities:
Established, hired, and led a team of 22 UX designers, developers, researchers, analysts, and content strategists from zero.
Led UX in a 5-year+ roadmap building 20+ products with 120+ devs in a total team of 500+ to build a new flagship cloud-native enterprise retail software suite.
Directed UX with 10+ major retail partners including Whole Foods, Target, Nordstrom, Home Depot, Lululemon, Walgreens, and Crate & Barrel.
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OVERVIEW
In my last major role I led the design team of Infor Retail, building a suite comprised of 19+ products for a brand-new Enterprise Resource Planning (ERP) suite designed to handle every aspect of major retailers around the globe.
Infor
The largest company you’ve never heard of
When Infor recruiters first contact me, I’d never heard of them.
Turns out, their software is running behind the scenes around the world.
Infor Retail
An Unprecedented Opportunity
Infor set out to rebuild the way Retailers work from the ground up, adopting user-centered design and modern cloud-based open-source principles from the outset.
Our team was creating its own culture and processes, building products and teams from the ground up.*
*Infor would soon acquire several products and merge them into our suite, with dramatic effects on leadership, roadmap, vision, process, people, culture, strategy, and the definition of success for our product suite.
Like a startup inside of a $6billion company… sorta…
20+ Products in Roadmap
$15M+ Codevelopment Contracts
5-10 Years of Roadmap in Flux
$1B+ Acquisition Spends
500+ Team members
3000% Team Growth in First Six Months
800% Team Growth in First 18 Months
$14M First Year Operating Budget
$28M Second Year Operating Budget
Announcing our partnership with Whole Foods, one of many major retail partners we worked closely with at every step of product development, from research to design to releases. Warning: I used to have some hair left at the beginning of this adventure.
CASE STUDY